TOP programs and applications for restaurants

15-01-25Read Time: 12 min

Automation of work processes is a prerequisite for successful operation of modern restaurants, cafes, fast food outlets and other catering facilities. The advantages of business automation are obvious – it increases productivity and quality of customer service, streamlines costs, increases accuracy of accounting and order management. Employees work with less workload, the risk of errors in order processing is reduced. Visitors receive better and faster service, customer loyalty increases, and business revenue grows.

To achieve such results, special programs and mobile applications for the catering industry are used, which minimize manual operations, automate data processing and help to structure complex processes – in the kitchen, in the work of couriers and waiters, in administration and in interaction with customers. The selection of such programs is quite large – we offer an overview of the most popular products in this niche.

RestUp

RestUp is a universal mobile application for restaurants with an electronic menu, online order form, delivery tracking, online payment and an administration panel for managing settings. This handy tool with an intuitive interface solves a whole range of restaurant business tasks and provides a wide range of opportunities for both customers and restaurant management.

• Customer interface. Visitors are given access to the menu, which is divided into categories. Useful options include sorting and searching for dishes, selecting items and placing orders, making online payments, tracking delivery, and the ability to leave reviews and ratings. During the registration process, the user’s personal cabinet is created, where the history of orders, the range of selected dishes, and the language setting of the interface are recorded. The application automatically generates and sends personalized offers according to individual customer preferences.
• Administration interface. The admin panel contains all the necessary tools for menu editing, order management, delivery control and online payments. The administrator sets the terms of the loyalty program, launches mailings of marketing offers in the application, sets different access levels for the employees of the facility. The application collects statistics on orders, deliveries, and payments, on the basis of which it generates detailed reports to analyze business development indicators.

RestUp application for restaurant business has a branded interface created in corporate style. SMS/push notifications are used to inform users about special offers and remind them about incomplete orders. If the establishment already has a website or restaurant automation program, RestUp integrates with these services with full data synchronization to maintain common databases of customers and orders, instant price and menu updates across all restaurant platforms. The app works on iOS and Android and supports multiple languages.

Launching its own mobile application for restaurants and cafes RestUp allows an institution to remain autonomous, not to depend on third-party services, to have reliable technical support and wide functionality. Another advantage of the product is a quick launch of up to 10 days – enough time to create an individual design, fill the catalog, set up loyalty tools, integrate with payment services and publish the application in Google Play and App Store. The client can choose a comfortable tariff plan with different volume of options and tools, including additional services – marketing strategy development, advertising customization and restaurant app promotion.

RestUp application can be integrated with the popular Poster POS restaurant automation system, which will be discussed below. Integration of these services allows you to synchronize menus, orders, customer base, delivery and payment data, etc. In this way, you can quickly and easily implement a RestUp restaurant mobile application without disrupting the existing business automation model. The restaurant continues to use the Poster POS system, but gains additional capabilities thanks to the multi-functional mobile application.

Poster POS

Poster POS is one of the most popular Ukrainian restaurant automation systems. Its functionality includes all the necessary tools to increase the productivity and accuracy of the establishment:

• Electronic menu with the ability to make changes in real time, effective price control, support of the current assortment of dishes, grouping of items into categories, creation of food cards.
• Convenient cash registers – main, additional and “mobile” for taking orders in the restaurant, take-away, delivery. Payments, integration with PRRO, calculation of discounts for loyalty programs.
• Human resources management – personnel accounting, calculation of working hours and wages, definition of access levels to the program for employees depending on their duties.
• Reporting and analysis – generate statistical reports to analyze sales and average check, evaluate demand for specific services, loyalty program efficiency, server performance and overall business profitability.
• Marketing tools – loyalty program, automatic creation of customer cards, setting up mailings, tracking statistics on the results of promotions, special offers.
• Order delivery – courier tracking, integration with delivery services, delivery profitability control.
• Warehouse accounting for tracking balances, inventory control, accurate calculation of menu item costs, control and optimization of product and inventory purchases.
• QR Code – quick access to the menu and electronic payment form. Possibility to leave a tip, order delivery, write a review of the establishment.

Syrve

Syrve is a restaurant business automation system for accounting and management of operations, kitchen, warehouse, orders, deliveries, finances, personnel, loyalty programs and reporting. The program covers all aspects of restaurant operations – customer interaction, production processes, revenue and expense analysis. The entire process of restaurant operation is remotely controlled from a mobile device with the ability to generate detailed reports on various indicators in real time. Features of Syrve software for restaurants:

• Orders – automation of the dining room, receipt of orders at the cash register and at the tables with immediate transmission to the kitchen, cash register with user-friendly interface, management of the dining room layout, processing of table reservations, creation and distribution of receipts among guests, receipt of payments, income accounting.
• Kitchen and warehouse – automation of production processes in the kitchen, display of the order queue and information about dishes on the screens, inventory management, sending requests to suppliers, control of the cost of ingredients, calculation of the cost of dishes with automatic evaluation of profitability;
• Budget – financial accounting, management of income and expenses, evaluation of working time and efficiency of employees, calculation of salaries, implementation of motivation systems, generation of reports on finances and team performance, planning of budgets, purchases, expenses.
• Marketing – tools for implementing loyalty programs, sending personalized offers, calculating discounts and setting up promotions.
• Menu – Optimization of the assortment, calculation of the cost of dishes, adjustment of prices and positions, automation of delivery services, tracking of couriers, online payment of orders.
• Integration with tax authorities, website, applications, delivery services, telephony, payment systems;

R-Keeper

R-Keeper is a comprehensive solution for the automation of restaurants, cafes and fast food outlets of different formats. The advantage of the system is its modularity, which allows individual adaptation of the functionality to any structure of the establishment. R-Keeper modules and specific products for restaurants:

• Automated receipt of orders, revenue monitoring, dynamics of changes in the average check;
• Order status visualization system in the kitchen;
• Warehouse automation – stock management, cost control, organization of product purchases;
• Delivery automation – centralized order management via website, mobile application, phone, e-mail;
• Cash register and mobile terminals for waiters as an advanced alternative to paper notebooks.

The software complex provides automation at two levels – performance of operational tasks in the hall and management of work processes. This approach allows you to cover all aspects of your business: automate the processing of orders and payments, set access rights, launch loyalty programs, generate analytical reports, keep personnel records, control finances, etc.

Choice

Choice is a multifunctional service for automation of work processes in HoReCa establishments. The program complex consists of several special modules that offer a wide range of opportunities to increase the profitability of the restaurant business, improve the quality of customer service and increase the productivity of the team. The main functionality of the Choice program for restaurants:

• Ordering via QR menu without a waiter – the tool allows you to reduce the workload of the staff, increase the average check, get more orders in the restaurant, increase the accuracy and speed of order processing.
• Functionality of automatic online reservation of tables without manual entries and phone calls.
• Website for ordering food with delivery and take-out with tracking of courier routes – possibility of integration with delivery services and online payment systems.
• Branded website with menu, QR code for ordering in the establishment and online payment functionality through acquiring services. Mobile application for guests – interface with menu, online payment, order form and other useful options.
• Single platform for all orders received from other sources and aggregators, sales analysis across all channels. Customer database with contact details and order history, analysis of personal preferences to create loyalty program offers.
• Marketing tools – sending personalized offers, calculating discounts, launching promotions, bonus programs for regular customers, etc. Customer feedback for quick response to comments.

SkyService POS

SkyService POS is a restaurant business automation program designed to increase restaurant productivity, simplify accounting and analysis, improve customer service, and simplify manual operations. Implementation of the service provides ample opportunities for scaling, planning and business development. The main features of the SkyService POS program for restaurants include

• Network Cloud Cloud Cass – storage of all information about institution network in a single program, unified system accounting and statistics, launch general marketing tools.
• Warehouse accounting – tracking of stocks, balances, expenses, purchases. Calculation of costs of dishes, creation of requests to suppliers, reminders about exhaustion of product limits.
• POS terminal for serving restaurant visitors in the hall – processing orders, accepting payments, generating and distributing invoices, printing receipts, creating reports.
• Electronic menu with the possibility of making changes, creating flow charts through the admin panel.
• Loyalty system tools, customer database with saving the history of orders for personalized offers, statistics collection, providing individual discounts under the terms of the loyalty program, maintaining a database of top customers, registration of discount cards.
• Financial management, accounting, cash flow monitoring, reporting. Comfortable collection, cost control.

ULTRA

ULTRA is a program designed to automate work processes in restaurants, cafes, fast food outlets and other catering establishments. It offers a wide range of possibilities in stock and financial accounting, management of chain establishments, creation of analytical reports. Functional modules of ULTRA for restaurants:

• Module for work in the hall – reception, processing and transfer of orders to the kitchen, creation and distribution of bills among several guests, payment, reservation management.
• Manager and administration panel – stock control, accounting, reporting, statistics, forecasting and planning, service demand analysis, control of employees’ working hours, setting access levels to the program.
• Chef’s workstation – immediate display of information about orders on the screens, tracking the current status of orders, identification of responsible employees, button of dish readiness for quick call of waiter, distribution of orders between shops.
• Delivery service module – automation of the customer’s interaction with the restaurant from the moment of ordering to the moment of receiving the prepared food. Tracking of delivery time and status, accounting of orders and revenues, reporting.
• Customer database with personal order history, guest activity tracking, creation of individual offers within the restaurant’s loyalty program.

Expirenza

Expirenza is a mobile application developed by Mono to improve service to restaurant patrons and increase staff productivity. The purpose of the product is to optimize the interaction of the establishment with customers, automate order processing and work with feedback. Features of Mono’s Expirenza application for restaurants:

• QR code for contactless access to the menu, online selection of dishes and ordering;
• Instant payment with automatic distribution of payments to the accounts of the restaurant and the kitchen, transfer of tips to the waiter’s card;
• Comfortable management of menu assortment and prices;
• Customer reviews and ratings, customization of customer feedback.

As a result, modern restaurants have a wide range of software packages and mobile applications for effective business automation. Each establishment can find the optimal tool that will solve all issues on a turnkey basis and ensure the most convenient and efficient management of business processes. In some cases, one program is not enough – then the optimal solution is the implementation of several software products with appropriate integrations. Contact us for a detailed consultation on how to automate your restaurant business using special programs and mobile applications.